Terms of Service

Last updated: October 23, 2026

These Terms of Service govern use of the Casa Inlaya website and online store, operated by Casainlaya Hardware (“Casa Inlaya”, “we”, “us”). By browsing the store or using its features, you agree to these terms. If you do not agree, please do not use the website.

Using the website

You agree to use the store lawfully, provide accurate information when ordering or contacting us, and not interfere with the security or operation of the website. If you create an account, you are responsible for keeping your login details secure and for activity carried out through your account.

Product information

We make reasonable efforts to describe products, materials, finishes, dimensions and availability accurately. Colours and appearance can vary with lighting, photography and display settings; natural materials may also vary in grain, pattern and finish. Please review the product description and measurements before ordering and contact us if you need clarification.

Prices, offers and orders

Prices, currency, applicable taxes, delivery charges and payment options are shown on the store or at checkout where relevant. Offers apply according to their displayed conditions. Submitting an order is an offer to purchase; an automated acknowledgement does not prevent us from contacting you about a stock, payment, address or obvious pricing error. If we cannot fulfil an order after payment has been taken, we will contact you and arrange any refund due.

Payment and delivery

Payment is handled through the payment methods displayed at checkout. Delivery options, estimated timings, shipping charges and information about customs are described in our Shipping & Delivery policy. Please ensure your delivery information is complete and accurate.

Returns and consumer rights

Requests to cancel an order, return goods or receive a refund are handled under our Returns & Refunds policy and the consumer-protection rules that apply to your purchase. Nothing in these terms is intended to exclude a right or remedy that cannot legally be excluded.

Website content and intellectual property

Text, photography, logos, graphics and other content on the website belong to Casa Inlaya or the relevant rights holder. You may use the site for personal shopping and information. You may not copy, republish or commercially use the content without permission except where the law allows it.

Third-party services and links

The store is hosted by Shopify and may rely on third-party payment, delivery, analytics or other services. Links to external websites are provided for convenience. We do not control every third-party service or its policies; please review the relevant terms and privacy notices before using it.

Changes and availability

We may update site content or these terms from time to time. We aim to keep the website accessible but cannot guarantee uninterrupted access or that every feature will always be error-free.

Liability

To the extent permitted by law, we are not responsible for indirect losses that could not reasonably have been anticipated from ordinary use of the store. Nothing here limits liability or consumer rights that applicable law does not allow us to limit.